FAQ’s

Our bandanas are 22×22 inches. The max print size on bandanas is 18×18 inches.

Bandana prints are limited to one colour.

Bandanas have a minimum order quantity of 50 pieces.

Because bandanas are limited to one colour prints, the only real pricing factor is the quantity that you order.

Our koozies are made from is scuba foam. Scuba is a term commonly used to describe the foam rubber backing and polyester outer covering on koozies.

There’s a good chance we can. There are a bunch of cool colours that are available but we only feature the popular ones in our catalogue.

The max print size for koozies is 3.5×3.5 inches.

Our koozies have a one colour print limit for HST (screenprinted) or full colour for DTF.

Beer koozies have a minimum order quantity of 50.

Because koozies are limited to one colour prints, the only real factors to consider are if they are double sided and the quantity of koozies you get with the same design.

As long as you get a minimum of 100 per design, you can mix up your designs.

No, buttons are printed in full colour.

100 of the same design.

We have one set price of $0.95 per button regardless of colour or quantity.

All patch styles can be made into almost any custom shape you’d like.

Yes, but not many. On embroidered and Chenille, we wouldn’t suggest going smaller than a 2 inch diameter. You can only do 14 colours within your design and the max size is 10 inches wide by 10 inches tall.

Standard and Chenille patches actually come standard with a heat transfer backing unless otherwise stated. Woven come by request. We usually don’t suggest that you rely solely on the heat transfer backing. We suggest sewing onto your items.

Vector is always best. Illustrator, EPS or PDF preferably. We can accept PSD’s as well.

50 pieces of the same design.

About 4 weeks and for the most part patches cannot be rushed.

The main factors for pricing are the quantity patches per design and how large the patches are.

Pins can be made into almost any custom shape you’d like.

Enamel pins have a minimum order quantity of 50 pins.

Enamel pins have a max size of 2 inches.

The simpler the better. Keep in mind, pins are usually about the size of a quarter. To create the most effective pin, keep the details to a minimum.

Artwork for enamel pins must be solid colours with a solid outline separating each section as the metal. As always, vector artwork makes our job easier.

About 4 weeks and unfortunately, enamel pins cannot be rushed.

When it comes to enamel pins, almost everything is a factor. The main point to consider are the size of the pins, the quantity and how many colours that are in your design. 1 to 4 colours in your design are all the same price but after that each colour will add $0.12 per pin.

Absolutely! For a small fee we can put together a tag design for you.

Printed tags are limited to 1 colour prints.

Printed tags and names/numbers don’t add anything to a typical turnaround time, sewn and hem tags usually put about an extra 15 business days on your timeline and folding/bagging adds about 3 days.

There is a flat rate of $6 per item. A name would be $6 and the digit(s) would be $6. For example if you added Jordan with a 23 below it would cost $12.00.

Hem tags are based on two things. The size and quantity of the tags and how many you have us sew into your garments.

Only on the quantity of items that you have folded and bagged.

Sewn tags are based on two things. The size and quantity of the tags and how many you have us sew into your garments.

Because they are limited to one colour, pricing is based solely on the quantity.

Yes, but usually we like to stick to our standard white or cream papers.

All posters are printed on Mohawk Superfine papers. Trust us, they’re the best.

We do offer custom mixes, however, we cannot guarantee 100% accuracy due to not being able to use our usual pantone mixing system.

We have selected stock colours to choose from and can offer custom mixes as well but cannot guarantee exact Pantone matches.

11” x 17”
16” x 20”
18” x 24”

1 to 2 Colours – Minimum – 25 Pieces per design
2 to 3 Colours – Minimum – 50 Pieces per design
4 to 8 Colours – Minimum – 75 Pieces per design

When it comes to screen printed posters, the 3 main pricing factors are the quantity of posters you get, how many colours that are in your design and the size of your paper.

To sum it up in one word – scale. The scale and size of your project plays the biggest role in how we determine the pricing.

Yes but always try to make sure that you don’t have too many solid patches. Because of a T shirt’s thin material it will most likely pucker.

Custom vinyl or embroidery but you are limited to black and white at an additional cost.

It depends but for the most part we would prefer to offer alternatives.

Typically, no. Embroidery doesn’t allow super fine details so because of this always keep your artwork simple to get the best results.

The stitch count is the total number of stitches in your design. The more stitches that are in your design the longer it will take on the machine. Because of this, the higher the stitch count, the more expensive your items will be.

Embroidery has a minimum order of 10 units per design. This does not include patches. Those have a minimum of 50 pieces.

When it comes to embroidery, the 4 main pricing factors are how many items you print with the same design, how large your design is (stitch count), how many print locations you do (ie. Front, back, sleeve, etc) and which garment / style you choose.

Yes but each time you change the size of the print it requires a new minimum order quantity therefore making each shirt more expensive. We highly recommend finding a good size for the print and using it across all sizes.

EverSoft uses a water based discharge ink as its underbase. Discharge is only a quality print on black Gildan 5000s.

For adult T shirts, our max print size is 14.5 inches wide by 18 inches tall.

Yes! We handle a ton of simulated process and CMYK prints and as long as your artwork is high quality, we can really make them sing. To learn more about the ins and outs of these two processes click here.

We choose not to do it. It never results in a quality print and for that reason we stay away from it.

You bet we can. Each custom Pantone colour in your design has a $25 fee.

When it comes to screen printing the minimum is 25. Take note that there is a colour max that accompanies those minimums.

The 4 main pricing factors are how many items you print with the same design, how many colours are in your design, how many print locations you do (ie. Front, back, sleeve, etc) and which garment / style you choose.

Sure thing! We use the Pantone Colour Matching System to get as close as we can to your colour preference. There is always a variance due to contributing factors such as printing technique, garment colour or type but we put in that extra time to get you what you need. We only compare mixed ink to an official Pantone book so having one of those on hand is helpful. We do however have an extensive library of carefully chosen stock colours that will likely have you covered.

We always try to find a happy medium to use one print size across all shirt sizes.

Yes, you can! Just follow the quoting process on our website and omit the artwork, or reach out through email!

Both file formats have their advantages, but to put it simply RGB is usually better for representing colours on a screen, while CMYK files are more representative of printed materials.

If you’re concerned, then it is probably too small. We request files that are to size, if not bigger, and at least 300 DPI.

You bet we can! Get in touch with us and we can chat about your vision and how to get there.

Typically, yes. If it is something like a 1 colour logo or other clipart style graphics we can recreate it for a small fee. If it is very detailed we might have to look at other options.

In short, vector artwork is always best. That is .ai, .eps or PDF. If not, we can accept a PSD at 300DPI and the size you would like it printed.

No. Shipping transit time is on top of your production turnaround time.

The 12 to 15 business days starts rolling as soon as the payment is received.

The general answer for apparel is 12 to 15 business days unless you requested a Hard Deadline or got a rush service.

Sit back and relax! Once your order is paid you can rest assured that everything is well underway.

All orders must be paid in full before any production begins unless otherwise stated. We typically don’t even order the blank apparel until we receive payment.

As soon as your payment comes through, you will get an email notification.

Once you approve your order online, it will prompt you for payment. We prefer an E transfer to info@presstimedesign.com but you can also pay directly on your quote via credit card. If you want to stop by our showroom, you can pay cash or cheque.

All major credit cards, E transfers to info@presstimedesign.com, cash and cheques. Our most preferred payment is an E transfer.

It is just how all suppliers set their prices and we have no choice but to go along with it.

Most times yes if there aren’t any stock issues. Our catalogue features the most popular items, not necessarily all of the items.

Each item in our catalogue has a handy little size chart to view.

Almost always, yes. We work with basically every manufacturer out there. American Apparel, Royal Apparel, Comfort Colors, AS Color, Nike, Adidas, Gildan, Anvil, Bella, Champion, the list goes on and on.

Yes but we will have to make an invoice for the blanks and shipping.

Absolutely! Reach out to make a showroom appointment and we can show you many of our catalogue items in person. If it is not on our catalogue, call ahead by a day or two and we can order it in for you to check it out. Please note, we do not carry all colour options in the showroom.

Heck yes!

Absolutely – we know everyone has their preferred courier so just let our Sales Team know if you have a preference, and we’ll do our best to use them!

In the very unlikely event that your package doesn’t arrive, reach out to our Sales Team right away so that we can launch an investigation. We want you to get your order in good… well… order! So don’t hesitate! We’ll contact the courier and get it sorted out as quickly as possible.

We generally prefer to ship using our system since it rates all of the couriers against each other to give you the absolute best price possible. If you require an order to be shipped out on your own account, the only courier we can do that for is UPS Canada (within Canada only).

The best way to reduce shipping costs is to make sure that there is enough time between placing your order with us, and when you need to receive it. Additionally, try to have your order(s) go to a single location; when we split an order up, we have to pay for multiple shipments, which increases costs.

Great Question! You’ll receive an email from us when your order ships out, and all of the details will be on your invoice in the “Customer Notes” section, including a really handy tracking link that will bring you to the courier we used to ship the goods to you, the number of boxes coming to you and more.

Shipping time from Presstime to your doorstep depends on how far away you are from us, and how fast you want it to arrive. We use a mix of all the courier companies to make sure you get your order as quickly and cost-effective as possible.

We don’t change our prices all that much but our suppliers do. We simply adjust our garment prices along with our suppliers.

There are a few ways. Subtracting colours or locations from your shirts, choosing a less expensive garment, or getting a higher quantity of items, are all great ways to get the cost of each item down.

When it comes to screen printing, the 4 main pricing factors are how many items you print with the same design, how many colours are in your design, how many print locations you do (ie. Front, back, sleeve, etc) and which garment / style you choose. For other items, check out the specific item’s FAQ section below.

It is because each new design requires a new set of screens and therefore is viewed as a separate job. Meaning, if you ordered 50 shirts with design A and 50 shirts with design B, you would be charged for 2 runs of 50 shirts.

Absolutely but it runs the risk of product shortage and production delays.

No, but we strive to make sure our mocks are as accurate as possible to the final print. If you have any concerns, please contact your customer service representative.

Unless otherwise stated, we need to receive 100% of the amount owing before we move into production.

When your order is approved, it will automatically prompt you for payment via credit card or E transfer to info@presstimedesign.com. Cash, debit or cheque (made payable to Presstime Design & Screenprint Limited) are also accepted.

Vector (.ai, EPS, PDF) is always best! If not, we can take a high res PSD at the size or larger than how you would like it printed. In some cases a large JPEG or PNG can work, provided it is on a transparent or white background, and contains clear distinct colours.

We do!

Yes, we do, but it depends on our schedule, and there may be additional charges. Reach out to see if your order is possible in your time frame.

Using different garment styles and colours is completely fine within your order. This can have some limitations so give us a shout to discuss further.

Yes, you can. Just follow the submission process on our website and omit the artwork, or shoot us an email!

Yes, you can, at no extra cost.

Unfortunately our current processes do not allow for client supplied garments.

All of our services have different minimums, depending on factors such as colour count and garment. When it comes to screen printing the minimum is 25, while embroidery has a minimum of 10.

Yes, we can ship your box of magic almost anywhere in the world. Pickups are welcome too.

Sure thing!
We use the Pantone Colour Matching System to get as close as we can to your colour preference.
There is always a variance due to contributing factors such as printing technique, garment colour or type but we put in that extra time to get you what you need.
We only compare mixed ink to an official Pantone book so having one of those on hand is helpful.
We do however have an extensive library of carefully chosen stock colours that will likely have you covered.

In short, vector artwork is always best. That is Ai, EPS or PDF. If not, we can accept a PSD at 300DPI and the size you would like it printed.

All major credit cards, E transfers to info@presstimedesign.com, cash and cheques. Our most preferred payment is an E transfer.

Our typical turnaround time is 12 to 15 business days. Specialty items or services can take a little longer.

When it comes to screen printing, the 4 main pricing factors are how many items you print with the same design, how many colours are in your design, how many print locations you do (ie. Front, back, sleeve, etc) and which garment / style you choose. For other items, check out the specific items FAQ section below.